Shippings & Returns
Our head office is in Sydney.
All Australian Shipping is sent via AU Post we have calculated this by size and weight. Rough indication is (exc toddler range):
0-4 (small items) = $8
4-8 (small items) = $13
8-12 (small items) = $18
12-25 (small items) = $26
Please note the high boots are classified as 2 items due to size.
United States starts from $24AUD and varies depending on weight. Please add another 6+ working days on top of our delivery time of 10-15 working days.
New Zealand starts from $19 and varies depending on weight. Please add another 6+ working days on top of our delivery time of 10-15 working days.
IF YOUR ORDER STATUS HAS CHANGED TO AWAITING SHIPMENT YOU CAN NOT CHANGE THE ORDER.
You may return most new, unopened items within 30 days of delivery for a store credit. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). If this is a change of heart return the customer must pay for shipping costs.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please note all our orders are PRE-ORDERS. Please allow 10-15 business days for delivery of goods, we will aim to have it to you as quickly as possible but rest assure the wait is worth these great little wonders! All shoes are NOT shipped with a box.
Sizes are an indication only - All babies varied, we provide approxs as follows:
Size 1 = 11cm Fit For 0-6 months
Size 2 = 12cm Fit For 6-9 months
Size 3 = 13cm Fit For 9-12 months
Colour may vary slightly from images
TODDLER SHOE SIZE CHART:
Size Chart (PLEASE NOTE: We highly suggest you measure your childs soles of their feet to get a clearer match in sizing (in cms), the chart below is a general sizing chart and is not exact)